Please reach us at 504-358-0560 if you cannot find an answer to your question.
In an attempt to provide the highest quality of care, and not be limited in the services we provide, we are a cash based practice. Therefore, we do not accept insurance. We do accept HSA/FSA cards, and can provide each client with a super-bill. This super-bill is an itemized bill providing the diagnosis and treatment codes for each session so the client can file with their insurance independently.
All treatment plans are created based on each patient's specific needs, and therefore we cannot say exactly how often treatment will occur for each patient. However, because we are able to provide a full hour of 1:1 care for each patient we often do not need to treat patients as frequently as traditional, hospital based physical therapy. Some of our patients come 1 x every 1-2 weeks, while others come every 4-6 weeks.
The first session will include a lot of talking. The therapist will take a thorough history, will describe how they will be assessing the patient, and will allow time for the patient to ask questions and/or share any concerns. Then the therapist will examine the patient. This includes a screening of the joints, muscles, and connective tissues surrounding the pelvis. Following the external exam, an internal (vaginal and/or rectal) exam will be performed as long as the patient is comfortable and has given consent. Finally, the therapist will take all the information they have gathered during the evaluation and provide a personalized treatment plan.
While an internal examination does provide the therapists with helpful information, it is not necessary if the patient is uncomfortable with this portion of the exam. Should the patient decide later on that they are comfortable with this part of the exam, it can be performed at that time. No exam or treatment will ever be performed without full consent of the patient.
Yes. You can still be evaluated and treated while on your period. However, given the intimacy of our pelvic health appointments, we understand that not all patients will be comfortable with this. Therefore, it is left to the patient's discretion.
There is no specific dress code for appointments. You are welcome to come however you are comfortable.
Absolutely! Children are always welcome at appointments. Breastfeeding moms are also welcome to nurse during the appointment as needed. If you have toddler aged kiddos, we also have a small play area in the lobby they will have access too, and can bring the smaller toys into the treatment room if needed.
No. We do not perform any internal examination on our pediatric patients.
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PIVOTAL PT & Wellness
675 North causeway blvd | Side Entrance | Mandeville, la 70448
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